Warranty provisions

  • 17/09/2019
  • Hoang Sa Viet is a reputable and quality supplier of sound, light, and LED screen equipment and receives the support of customers.

    ✅Product Warranty Conditions

    • The product is under warranty
    • For audio and light equipment: the warranty period is 12 months
    • For Led screen: within 12 months, depending on the level of damage, HSV stipulates appropriate warranty, maintenance and maintenance policy (can support free replacement of led module or will charge extra if like a big problem)
    • For live microphone line: support 1-1 exchange within the first 7 days of use.
    • Products are damaged, completely due to technical errors, errors from the manufacturer
    • Products with warranty card or purchase payment voucher.

    ✅Product Warranty Process of Hoang Sa Vietnam

    • For customers in HCM

    - Direct warranty support at the installation site

    - Support repair and maintenance at the company's location

    - Support 1-1 exchange, shipping to the address provided by the customer

    • For provincial customers

    - Support 1-1 exchange, shipping to customer's address

    - Support consulting repair, installation

    Note: Customers who find that the product is defective, need to contact Hoang Sa Viet's sales department directly via hotline:0985.999.345for the most timely advice and support.